789com believes gambling should be something you enjoy — not something that controls you. This page brings together everything Pakistani players need to stay in charge of their gaming: self-assessment tools, deposit limits, self-exclusion options, and honest information about the warning signs of problem gambling. Please read it carefully, share it with anyone who might need it, and use the tools available.
789com Player Protection Tools
Understanding the Issue
Responsible gaming means enjoying betting and casino games as a form of entertainment while keeping it firmly within boundaries — boundaries of time, money, and emotion. It means betting what you can genuinely afford to lose, not what you hope to win back. It means logging off when the fun stops. It means knowing the difference between a hobby and a habit.
At 789com, we have built responsible gaming directly into the platform — not as an afterthought tucked away somewhere no one can find, but as a core part of what we offer Pakistani players. We provide practical tools, honest information, and immediate access to help because we would rather have fewer bets placed by players who are in control than more bets placed by players who are not.
The betting industry in Pakistan is growing rapidly, and with it comes the need for platforms that take their duty of care seriously. 789com is committed to being that platform. If you are reading this page because you are worried about yourself or someone close to you, you are already taking the right step. Keep reading — the information and tools here can genuinely help.
Remember: Gambling should never be used as a way to make money, solve financial problems, or escape from stress. If you are gambling for any of these reasons, please use the self-assessment quiz further down this page and consider using 789com's self-exclusion tool.
Gambling is a form of entertainment — treat it like going to the cinema. Set a budget, enjoy it, and walk away when it's done.
It is easy to lose track of time when you are engaged in a game. Use session reminders to stay conscious of how long you have been playing.
Only gamble with money you can comfortably afford to lose. Your household budget — rent, groceries, bills — should never be touched.
Chasing losses is the most common trap in gambling. If you are betting to win back money you have already lost, stop immediately.
Player Protection Tools
All tools below are available free of charge from your 789com account settings. No need to contact support — you are in control.
Set a hard cap on how much you can deposit into your 789com account in a given period. Daily, weekly, and monthly limits are all available. Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — a deliberate design choice to prevent impulsive increases.
Set pop-up reminders that notify you when you have been logged into 789com for a specified length of time — 30 minutes, 1 hour, 2 hours, or a custom interval you choose. The reminder does not force you to stop, but it keeps you aware. Time awareness is one of the most powerful responsible gaming tools there is.
If you feel you need a short break, activate a cool-off period ranging from 24 hours to 6 weeks. During this time you cannot log in to 789com or place any bets. Your account and balance remain intact. At the end of the cool-off period, access is restored automatically — no further action required from you.
For players who need a longer break, 789com offers self-exclusion for a minimum of 6 months, with options for 1 year or permanent exclusion. Once activated, 789com will make every reasonable effort to prevent you from creating a new account or accessing existing accounts. Any balance is refunded to your registered payment method.
Access a full history of every deposit, withdrawal, and bet placed on 789com from the Transaction History section of your account. Knowing exactly how much you have spent and won over any period is essential to responsible gambling — many players are surprised when they see the actual numbers clearly laid out.
789com strictly prohibits access by anyone under 18. All registrations require date-of-birth verification and CNIC submission for KYC. If you share a device with younger family members, we strongly recommend using device-level parental controls or screen time restrictions to prevent accidental access to 789com. Contact support for guidance on available options.
Step-by-Step Guide
Setting limits on 789com takes under two minutes. Here is exactly how to do it, step by step:
Go to 789com.world and log in with your registered email and password. Make sure you are on a secure connection.
Click your account icon in the top right corner and select "Account Settings" from the dropdown menu.
In the Account Settings menu, navigate to the "Responsible Gaming" tab. All player protection tools are grouped here.
Select the tool you want — deposit limit, session reminder, cool-off, or self-exclusion. Enter your desired limit or period and confirm. Changes are applied immediately.
You will receive an email confirmation of any limit set or self-exclusion activated. Keep this email for your records. If you did not request the change, contact support immediately.
| Limit Type | Min Amount | Takes Effect | Increase Delay |
|---|---|---|---|
| Daily Deposit | Rs 500 | Immediately | 24 hours |
| Weekly Deposit | Rs 2,000 | Immediately | 24 hours |
| Monthly Deposit | Rs 5,000 | Immediately | 24 hours |
| Session Reminder | 30 minutes | Next session | N/A |
| Cool-Off Period | 24 hours | Immediately | N/A — fixed period |
| Self-Exclusion | 6 months | Immediately | N/A — cannot reverse |
Tip for Pakistani players: If you get paid monthly and find the first week after payday is when you bet the most, try setting a monthly deposit limit equal to what you are comfortable spending on entertainment. This prevents a single month's budget being consumed in a few days.
Know the Warning Signs
Problem gambling does not always look the way people imagine. It often builds gradually. These warning signs apply to betting, casino games, cricket wagers — any form of gambling including on 789com.
You place larger or more frequent bets specifically to try to win back money you have already lost in a previous session. This is one of the clearest early signs of problematic gambling behaviour.
You are asking family members, friends, or using credit to fund your gambling. If gambling requires money you do not currently have, it has moved beyond entertainment into a serious problem territory.
Gambling is taking time or money away from your family, job, studies, or other important obligations. Missing household payments, arriving late to work, or neglecting children because of gambling time are serious warning signs.
You are concealing the amount of time or money you spend gambling from your spouse, parents, or other close family. Secrecy is a common sign that at some level you know the behaviour has gone beyond what is acceptable.
You gamble when you are stressed, anxious, angry, or depressed — not because you are enjoying it but because it provides temporary relief from difficult feelings. This is a high-risk pattern that can escalate quickly.
You have tried to stop or reduce your gambling and found that you could not stick to your intention, or that not gambling made you feel agitated, irritable, or restless. This is a sign of dependency that should be taken seriously.
You find yourself placing significantly larger bets than before to get the same level of excitement, because smaller amounts no longer feel stimulating. This is analogous to tolerance in substance dependence.
You are experiencing genuine financial strain — unable to cover regular bills or household expenses — that is directly or partly caused by money spent on gambling. Please seek help immediately if this applies to you.
If three or more of these warning signs apply to you: Please use the self-exclusion tool on your 789com account immediately and consider reaching out to a trusted family member or mental health professional. Taking action early is always better than waiting.
Self-Assessment
Answer honestly — no one can see your responses. This is for you only. Select the option that most accurately describes your experience over the past 30 days.
Self-exclusion is the most powerful tool 789com offers to players who feel they need to stop. Once activated, it cannot be reversed for the duration you have selected. Here is what happens when you self-exclude from 789com:
When you self-exclude from 789com, we take it seriously. We will not send you bonus offers or re-engagement emails. We will not make it easy to come back early. We will not treat self-exclusion as a temporary inconvenience to overcome — we treat it as a firm commitment that you have made to yourself, and we will honour it alongside you.
To self-exclude: Account Settings → Responsible Gaming → Self-Exclusion → Choose Period → Confirm
789com's Commitment
Responsible gaming is not a page we maintain for compliance reasons. It is a set of daily practices built into how 789com operates.
789com's responsible gaming team monitors account data for patterns that may indicate a player is at risk — significant increases in deposit frequency, late-night extended sessions, or rapid chasing of losses. Where these patterns are identified, we may proactively reach out to the player to check in.
789com enforces strict age verification through CNIC submission for all accounts. Players attempting to create accounts without valid age verification are blocked. We believe protecting minors from gambling is a non-negotiable responsibility, not an optional safeguard.
789com does not target bonus offers at players who have recently hit their deposit limits or shown signs of at-risk behaviour. Promotional emails are excluded from accounts under cool-off or self-exclusion. We do not use urgency tactics that pressure players into depositing more than they intended.
All 789com customer support agents are trained to recognise signs of problem gambling in player communications and to respond appropriately — providing information about tools, suggesting self-assessment, and facilitating immediate self-exclusion where needed.
Every casino game on 789com displays its theoretical Return to Player (RTP) percentage. We believe players should know the statistical house edge of any game they play. Informed players make better decisions — and that is good for responsible gaming outcomes.
789com's support team is available around the clock through live chat and email. If you want to discuss responsible gaming concerns, set up protections, or need guidance on any tool, our team is there — day or night, seven days a week, without judgment.
Responsible Gaming FAQ
A Message to Pakistani Players
Online gambling has become increasingly accessible in Pakistan over recent years, and with that accessibility comes responsibility — both on the part of the platform and the player. 789com is very conscious of the social context in which Pakistani players interact with our platform. For many players, gambling is a light recreational activity — a way to add some excitement to a cricket match, or to enjoy a few spins on a Friday evening. That is exactly the kind of gambling we want to facilitate.
But we also know that for a minority of players, what starts as entertainment can develop into something more problematic. Stress, financial pressure, family difficulties — these are real factors in many Pakistani households, and research consistently shows that these pressures can make individuals more vulnerable to problem gambling. 789com takes this reality seriously.
One thing that can help enormously is simply being honest with yourself — not just about money, but about time and emotional state. Do you feel better after a gambling session, or worse? Are you gambling because you are enjoying it, or because you need the distraction? These questions are uncomfortable to ask, which is exactly why they are worth asking. The self-assessment quiz on this page is a starting point for that honest conversation with yourself.
Family is the most important safety net in Pakistani culture, and we encourage players to be open with their families about their gambling. A partner, a sibling, or a parent who knows you gamble occasionally is far better positioned to notice warning signs than someone who has been kept in the dark. Secrecy around gambling is a warning sign in itself — if you feel the need to hide it, that tells you something important.
789com is a for-profit business, and we have a genuine commercial interest in retaining players. But we also know that a player who is in control of their gambling — who bets within their means, takes breaks when needed, and enjoys our platform sustainably — is a far better outcome for everyone than a player who exhausts their budget in a week and disappears. Responsible gaming is good business. But more importantly, it is the right thing to do. That is why 789com takes it seriously, invests in it, and will always make the tools on this page freely available and easy to use for every Pakistani player on the platform.
Our responsible gaming support team is available 24 hours a day, 7 days a week. Reach out any time — no judgment, complete confidentiality.
Subject: "Responsible Gaming Help" — prioritised response
789com is Pakistan's home for cricket betting, PSL markets, slots, Andar Bahar, and crash games — all with instant PKR payouts. Register today, set your limits from the start, and enjoy everything 789com offers responsibly. If you already have an account, log in and review your responsible gaming settings now.
789com — Gambling Done Responsibly